ct50-haas

Honeywell CT50 Krinkle Bundle│Subscribe


Includes:

  • Honeywell CT50 Mobile Computer (Quantity: 1)
  • Honeywell USB Adapter Cable (Quantity: 1)
  • Honeywell Universal AC Charger Kit (Quantity: 1)
  • Honeywell Vehicle Adapter Charger (Quantity: 1)
  • Honeywell Custom Krinkle Handstrap & Pin (Quantity: 1)
  • Ergodyne Squids Retractable Tool Lanyard (Quantity: 1)
  • Professional Krinkle Device Configuration Services
    (See below for full list of services)
  • Honeywell Limited Comprehensive Coverage Warranty
    (See below for full list of services)

More Details ﹀


  • Features

    POWERFUL PERFORMANCE WITH A RUGGED DESIGN

    The CT50 mobile computer from Honeywell provides the convenience and capabilities of a truly mobile office. It's the perfect fit for employees who require real-time connectivity to business-critical applications and data collection while working in the field.

    FEATURES

    • WAN Enabled (Verizon preferred)
    • OS: Android 6.0 Marshmallow
    • IP67 Certified: Meets standards for moisture and particle intrusion
    • 4.7" HD display with protective screen
    • Bright color LCD screen with backlight for clear visibility outdoors
    • Camera: 8.0-megapixel color camera with autofocus and advanced image quality features
    • Battery: Li-Ion, 3.6V, 4040mAh with integrated battery diagnostics
    • Drop Spec: 8ft drop per MIL-STD 810G
    • Tumble Spec: Exceeds 1,000 1.0 m (3.3 ft) tumbles per IEC specification

  • Services Included

    Krinkle's Included Services

    One-Time Services
    • Krinkle will procure all devices and have the devices shipped to the Krinkle Operations Depot Center in Louisville, KY.
    • Krinkle will purchase and maintain ownership of all devices under contract in the complete HaaS solution, including the spare pool.
    • Krinkle will receive devices, log serial numbers and MAC addresses and​ test devices.
    • Only devices included in the program billing count will be supported by Krinkle. Krinkle will maintain an accurate record of all unique devices that will be used to calculate billing counts and invoice amounts.
    Per Contract Services
    • Initial Hardware Deployment
    • Krinkle will pick, package, and prepare the devices for shipment.
    • Krinkle will stage and kit the device(s) according to the Krinkle Closeout requirements.
    • Krinkle will load the Krinkle Closeout software on the devices for initial deployment.
    • Krinkle will turn on and charge each device before shipping.
    • Krinkle will configure location-specific network and device settings prior to shipping.
    • Krinkle will perform the depot quality control testing process to verify the imaging and configuration of the device have been done correctly. This is a final step we perform to ensure everything is ready for the end user.
    • Krinkle will ship device(s) to the end user's site via 2nd Day shipping.
    Monthly Services
    • Depot Spare Pool Management
    • Krinkle will purchase and maintain ownership of spare pool devices for advance exchange.
    • Krinkle will manage and maintain the spare pool for advanced exchange devices in our Louisville Operations Depot Center.
    • Krinkle will have spare pool devices shipped to the Krinkle Operations Depot Center.
    • Krinkle will organize and store these devices in a secure location allowing only authorized personnel access to the area.
    Incident-Based Services
    • Warranty Administration
    • Krinkle will manage the process of engaging with the manufacturer to have devices serviced. This includes all the phone calls, filling out required forms, processing the RMA, and making sure that the devices are returned and placed back in the spare pool.
    • Krinkle will provide warranty administration for devices that are included in the complete HaaS subscription.
    • Krinkle covers the incident fee on all devices for the duration of the deployment. (Most extended service contracts require you to pay an additional "per incident" fee each time you send your device in for service.)

    The following services are performed in this order at the Krinkle Operations Depot Center upon receipt of devices from the end user:

    1. Receive from store and complete check-in process
    2. Testing
    3. Manufacturer warranty administration
    1. Send unit to repair center
    2. Receive unit from repair center
    3. Place back into spare pool or redeploy to new end user

    *Note: Many product manufacturers have a very slow repair turnaround time on warranty repairs. In this program, the end user is guaranteed a replacement the next business day.

     

    Depot Testing

    Krinkle will test every device that is returned by an end user to the depot. This is done prior to sending the device out for repair and prior to redeployment of the device.

    Device Imaging

    Krinkle will be responsible for ensuring the proper software, firmware, OS, network settings, and configuration has been loaded onto each device and tested to ensure that the device functions properly with the Krinkle Closeout application. This applies to both initial deployment and RMA exchanges.

    Device Configuration

    Krinkle will configure location-specific network and device settings prior to shipping from the Krinkle Operations Depot Center.

    During the end user sales or onboarding process, Krinkle will gather any details from the end user needed for device or network configurations.

    Advance Exchange Service
    • Krinkle will provide advance exchange replacement services for all devices included in the complete HaaS subscription for the duration of the Term of the complete HaaS contract.
    • If the Krinkle Help Desk determines that a device(s) is broken and requires a swap, Krinkle Help Desk will initiate the Return Merchandise Authorization (RMA) and provide next business-day hardware replacement.
    • Krinkle will ship a replacement device following the creation of a ticket by the Krinkle Help Desk.
    • Tickets created prior to 3:00 PM ET Monday through Friday will be shipped same day. Tickets created after 3:00 PM ET will be shipped the following business day. Shipping of replacement units is subject to available spare pool in accordance with the Limitation of Service​.
    • Krinkle will load the Krinkle Closeout software on the device.
    • Krinkle will configure location-specific network and device settings prior to shipping.
    • Krinkle will perform the depot quality control testing process to verify the imaging and configuration of the device have been done correctly. We will also verify the device is charged. This is a final step we perform to ensure everything is ready for the end user.
    • The shipment will contain the device and a return shipment label for the broken device.
    • The end user will return the defective unit to the depot upon receipt of replacement device. The end user removes the replacement device from the box, puts the broken device into the box, places the return label on the box, and provides the box to the shipping carrier.
    Operational Hours
    • Krinkle will process tickets and devices at the Krinkle Operations Depot Center Monday – Friday 8:00 AM to 5:00 PM ET and Saturday 8:00 AM to 12:00 PM ET.
    • Shipping Service Level:
      Includes two-way shipping to and from the end user.
      Out: Overnight
      Return: 5 Day Ground
    • Krinkle will be closed on Sunday and the following holidays: Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas, and New Year's Day.
    • Depot Quality Control:
      The Krinkle Operations Depot Center will perform quality control testing to verify the device imaging and configuration (above) have been done correctly for all devices included in the complete HaaS subscription. This is the final step to ensure everything is ready for the end user before shipping.​
    Shipping
    • Krinkle will ship Device(s) via 2nd Day service for the initial deployment.
    • Broken devices will be returned to Krinkle via Ground shipment service.
    • Krinkle will ship Device(s) using standard Overnight shipment service for outbound Advance Exchange.

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