- InDemand will process tickets and devices at the InDemand Operations Depot Center Monday – Friday 8:00 AM to 5:00 PM ET and Saturday 8:00 AM to 12:00 PM ET.
- Shipping Service Level:
Includes two-way shipping to and from the end user.
Return: 5 Day Ground
- InDemand will be closed on Sunday and the following holidays: Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas, and New Year’s Day.
- Depot Quality Control:
The InDemand Operations Depot Center will perform quality control testing to verify the device imaging and configuration (above) have been done correctly for all devices included in the complete HaaS subscription. This is the final step to ensure everything is ready for the end user before shipping.